Quality Assurance Analyst

Interaksi | Sep 2024 - Present

• Perform functional and non-functional testing to ensure products meet established quality standard
• Develop and update test plans, test cases and test scripts.
• Analyze test results and communicate findings to the development team and stakeholders.
• Work closely with cross-functional teams to identify and resolve quality issues.
• Implement best practices in testing and software development methodologies
• Monitor and report product quality performance regularly.

Support Staff

DNR Racing | Feb 2021 - Apr 2024

• Customer Service: Handle customer questions and complaints via telephone, email, or social media quickly and in a friendly manner.
• Order Process: Assists in processing orders, ensuring that all information is accurate and timely.
• Production Coordination: Collaborate with the production team to ensure that the stickers are produced according to the specified specifications and deadlines.
• Inventory Management: Monitoring stocks of raw materials and finished products, as well as assist in procurement if necessary.
• Documentation: Manage and store records of transactions, communications, and feedback from customers.
• Promotions: Inform customers about new products, special offers, or existing loyalty programs.

Marketing Staff

Aston Apparel | 2018 - 2021

• Market Research: Go to the field and offer goods directly on the market crowded place and lots of people
• Marketing Strategy: Developing a marketing plan to achieve target audience and increase sales.
• Marketing Campaigns: Designing and executing marketing campaigns, including advertising, promotions, and events.
• Social Media: Manage company social media accounts to improve engagement and brand awareness.